Refund Policy for Catalyst Purchases
The Catalyst (early adopter) license purchases and unlimited product donations support Sparx Services’ development. The aim is to produce a community-focused and product-based service for submitting and responding to recipe requests. They are not refundable.
Although they might give you exclusive early access to insider builds or feature beta releases (such as new recipes and major and minor features), we do not sell them as a product. The product is not in this early stage fully supported; however, the team will do everything possible to assist you. There will not be dedicated assistance to analyze your code and determine issues or errors. Your best approach is to use our forum for community-based support.
We cannot provide refunds for Catalyst purchases. Thanks for your understanding!
If there is an issue with a transaction, please reach out to info@sparxservices.com.au
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Journey to the Cloud
Cloud computing has profound advantages but moving an enterprises infrastructure and applications to a cloud environment is not a trivial exercise. Setting up the Sparx Platform is not something that your engineers do every day so letting us setup the environments for you will deliver profound benefits.